Change Management_contd…….
·
- Risk analysis and assessment procedure looks at the impact of changes on
o
Quality of products
o
Service performance
o
Delivery to
customers
o
Cost of products
- Once the impacts are identified, a review of those impacts is necessary for taking decisions
- · Decision making is directly proportional to the scale of impacts on the business
- · The higher the impact, decision making is escalated to the higher levels of management
- · Process for change management has therefore to identify the person responsible to take decisions based on the impact levels
- · The scope of the change management process is upto this level of recording the decisions taken for verification of effectiveness of changes.
