Tuesday, December 25, 2012

Change Management_contd.......

Change Management_contd…….
  •       Risk analysis and assessment procedure looks at the impact of changes on
o   Quality of products
o   Service performance
o   Delivery to customers
o   Cost of products
  •     Once the impacts are identified, a review of those impacts is necessary for taking decisions
  • ·         Decision making is directly proportional to the scale of impacts on the business
  • ·         The higher the impact, decision making is escalated to the higher levels of management
  • ·         Process for change management has therefore to identify the person responsible to take decisions based on the impact levels
  • ·         The scope of the change management process is upto this level of recording the decisions taken for verification of effectiveness of changes.


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