ISO 9001:2015- Internal Auditors Training at Colliers International, Bangalore

ISO 41001:2018- Facility Management Standards- an Overview

A new approach to consultancy

A new approach to consultancy

Intro

My core competencies are Consultancy, Auditing, and Training- a professional with academics and industrial experience moved over to a corporate solution provider. Technical domains are no bar. I had taken up and executed challenging assignments irrespective of technical domain, time frame, system requirements, organization size,  etc., Thanks to my esteemed clients, I have been able to keep them with a good amount of satisfaction and a few of them have been with me for more than a decade in spite of changed market conditions where a proliferation of consultants have lowered the overall perspective with lower prices and a degradation of quality level. My credentials can be seen in my personal web portal- www.suthejassolutions.com.

A new approach to client issues

The days of reading hardcore books are dwindling. I would not say, the days are over. However, the number of professionals who can spend hours in reading, assimilating and implementing system related ideas have always been low. Consultancy assignments have always been time-consuming and the companies do not have the time and resources to manage them. CEO’s and Executives look to “instant” consultants, who can provide shortcuts and easy recipes to routine issues faced, which do not last long. Present day clients no more need extensive re-engineering solutions, but many process-oriented solutions for specific issues related to technical, strategic, and operations emanating from time to time. I am not looking at competing in the overcrowded market but at that handful of companies who are on the lookout for solutions to specific problems.

My unique academics, rich industrial experience, depth and width of consultancy assignments, focused insights into the processes in third-party auditing & internal auditing would be the “game changer”. I am embarking on a venture to share my knowledge with a larger professional circle. As a platform for all communications, I propose to utilize - verbal, written (one-on-one), personal visits, the audio-visual and the social media and long term prints. Tweaking in standard solutions specific to individual problems would be the highlight of this approach.

The modes of information sharing would be the following.

·         Q and A- objective type, short para, and essay type issues  and solutions

·         E-books on topics identified by clients, instead of general ones- These ebooks will be interactive, short and provide dynamic online solutions. This will be different from the off-line ideas which are given thro regular books

·         System-based SOP’s, policies, templates for implementation, based on client requirements

·         Technical domain related documents and instructions, specific to the clients

·         On-line auditing, reporting, and solutions

·         On-site and off-site training assignments

·         Short-term consultancy assignments on specific technical, strategic, and operational issues

Let us start

I do not consider this as purely an academic exercise to satiate my long-time ambition of sharing my knowledge, experience, and skills, but a continuing effort in lifelong learning, teaching, and mentoring. Outputs of this venture would be a series of monographs on specific topics related to customer, process, and people and this can be a long-lasting reference document for the clients. I believe my passion and positivity would be the driving force to address the above effectively.  Above all, the issues and solutions from the clients will be kept confidential.

Contact: email- vraamc@gmail.com

CUSTOMISED TEMPLATES FOR ISO 9001:2015

A typical configuration for the changes to be brought in the updated version of ISO 9001:2015 is given below:

ISO 9001:2015 Clause No.	Processes
4	Understanding  the organisation  and its context- needs and expectations of the interested parties- parties- prioritise and Identify Strategic goals at the unit level- determining scope of the QMS
5	Leadership and commitment- establishing quality policy at the company level- identification of performance measures-
6	Risk based thinking- identification of operational risks and opportunities for each function of every unit- prioritised and mapped to Performance Monitor for each function- mapping the identified quality objectives - unit wise and function wise
9.1.3	Performance review monitor- monitoring and control of processes and products  at different levels, system  performance review as per standards and identified quality objectives - unit wise and function wise
9.2.2	Internal audit scheduling, recording the observations and closure of internal auditing and reporting the results as a summary report
9.3.1	MRM-Setting up a calendar for review of system performance at various levels, frequencies and units
10.2.1	Corrective action report including evaluation of risks in implementing corrective actions

I am here to provide a simple, customised package with the necessary templates and processes for filling up the gaps. They are standalone and can be integrated into the existing processes without affecting the process integrity. Online clarifications and necessary training to ensure compatibility with the existing processes will be an added advantage.

This package can be looked thru 3 independent steps:

1.       Provision of templates with an option for the client to customise to tailor to meet the existing processes

2.       Provision of customising the templates based on the data provided by the company, and online discussions and clarifications

3.       Provision of a total package with customising the templates thru both online discussions and clarifications and visit to the client

Also available packages for QMS and EMS integration

Refer my credentials in www.suthejassolutions.com and contact vraamc@gmail.com for more details

https://drive.google.com/file/d/0B7ujxXvjQwFbeEpnaVVMeHlYVFU/view?usp=sharing

QMS for SME’s

     

•       Small scale industries play an important role in the country’s economy- it is the critical link in the entire value chain of medium and large enterprises. This is realized by the industries, government, and the banks. 
•       It is true that many automotive giants treat their major and critical vendors/ outsource providers as their partners and give them inputs for product, quality and service improvements. Has it REALLY helped them to move forward or make products for open market with the same quality levels?  The answer is NO. The Big Brothers have ensured that their products get the highest priority in terms of meeting the specified standards. They also insist the suppliers to get them certified to ISO 9001 standards-as a routine matter. Companies carry out certification and subsequent sustenance to satisfy the Big Brothers.
• ·         With the advent of ISO 9001:2015, the whole concept of QMS has undergone a conceptual change and it is for the small industries to embrace it and get the benefits.  The new requirements of Leadership, Context of the organization, Risk based thinking and Performance monitoring would help the SME’s to move forward to integrate the QMS and the business management and improve their value additions with confidence.
• ·         Also they can NOW outsource the QMS design, implementation and sustenance to a qualified professional who can ensure that the QMS is fully integrated into the Business management system
• ·         Against this background I am proposing to provide the necessary support to the SME’s thro the following options. These templates would be a simple tool for the SME’s to understand, and implement.
• ·         Option 1- Templates for the above 4 major requirements would be provided. Companies can use them and develop their own total system documentation, based on the existing documentation. These templates have been used for getting a company certified by reputed certification body.
• ·        Option 2- Based on the inputs, obtained thro a standard questionnaire (which will be kept confidential) and  company details, products & services offered, customer profile, company culture, etc., documentation for the above 4 major requirements, would be customized to the particular company.
•      Option 3- Total system documentation needed to meet the requirements,  would be carried out if the existing documentation is provided, but without any modification of the existing process documentation
• ·         Option 4- Total documentation package to transit from the certified ISO 9001:2008 to the  upgraded version of ISO 9001:2015
• ·         Option 5- An uncertified company going in for the  upgraded version of ISO 9001:2015 from scratch
• ·         Option 6- Providing documentation for conducting Internal audits to meet the requirements of the standard, implementing the same and facilitating the company ready for the external certification audit
• ·         Option 7- Be an outsourced QMS professional to guide the company

SME’s have the flexibility to choose the above options individually or in combination. Also a group of companies can come together, form a cluster and choose to go in for any of the above options as one common entity.